Telekom Malaysia Berhad (TM) wishes to inform that commencing 1st August 2012, TM will update all its UniFi customers regularly on the status of their accounts. This is to help customers to manage their account payments better.
In line with this, we will be introducing a credit limit policy where we will assign a credit limit to all UniFi accounts. This credit limit will be equivalent to three (3) times the package monthly fee.
TM will be sending out email and SMS notifications to alert you on the status of your account usage upon reaching 70%-80%, 90%-100% and upon exceeding 100% of your credit limit .
Following the introduction of this credit limit policy, customers are advised to make timely bill payments to ensure that the outstanding amount does not exceed the stipulated credit limit so they will continue to enjoy uninterrupted service. We wish to highlight that TM will proceed to suspend the customers’ account if no payment is received within 24 hours upon exceeding their credit limit .
Kindly make payment for any outstanding bill to ensure you continue to enjoy uninterrupted service.
Should you need to update your mobile number or have any enquiries, please call TM UniFi Centre at 1-300-88-1221 or visit your nearest TMpoint.
Click here for more details.
Thank you.
In line with this, we will be introducing a credit limit policy where we will assign a credit limit to all UniFi accounts. This credit limit will be equivalent to three (3) times the package monthly fee.
TM will be sending out email and SMS notifications to alert you on the status of your account usage upon reaching 70%-80%, 90%-100% and upon exceeding 100% of your credit limit .
Following the introduction of this credit limit policy, customers are advised to make timely bill payments to ensure that the outstanding amount does not exceed the stipulated credit limit so they will continue to enjoy uninterrupted service. We wish to highlight that TM will proceed to suspend the customers’ account if no payment is received within 24 hours upon exceeding their credit limit .
Kindly make payment for any outstanding bill to ensure you continue to enjoy uninterrupted service.
Should you need to update your mobile number or have any enquiries, please call TM UniFi Centre at 1-300-88-1221 or visit your nearest TMpoint.
Click here for more details.
Thank you.
No comments:
Post a Comment