Monday, July 30, 2012

Voice Services: Voice Deals

Voice Services: Voice Deals 




To register your Voice Deal
APPLY NOW
AT TM POINT SENAWANG 


Get the most of your fixed line service with our latest Voice Deal packages. Subscribe to Voice Deal 48 or Voice Deal 68 and enjoy the following benefits:
  • ZERO charge on TM Homeline rental
  • FREE calls to TM Fixed Line nationwide
  • FREE minutes for calls to mobile (depending on the package subscribed)
  • LOW call rates to mobile and other fixed line networks

Terms and conditions apply

Thursday, July 26, 2012

Home: Packages of VIP

Enjoy triple play advantages of VIP:
  • V Video or Internet Protocol Television (HyppTV)
  • I High Speed Internet
  • P Phone (Voice Service)
And discover a whole new world in entertainment, communication and information.

UniFi Promotion:

FREE Installation Fee for all UniFi packages (for a limited time only)! Sign up for UniFi now and SAVE up to RM200 on Installation Fee.
Don't miss out on this great offer!

*Free 1-month subscription fee is not applicable for upgrading Streamyx to UniFi during Super Speed Me promotion period.




IMPORTANT NOTES
Service contract
  1. The UniFi service contract is for 24 months.
  2. If service is terminated within this contract period, a penalty of RM500 will apply.
Pre-installation
  1. Customers will be contacted by TM UniFi Centre upon successful registration to make an appointment for installation.
  2. TM UniFi Centre will call customers again 3 days before and 24 hours before installation to confirm the appointment.
  3. A fee of RM 200 will be imposed for cancelled / deferred appointment requests received within 24 hours of the scheduled installation date.
Installation
General Requirements
  1. Customers are expected to be present when installation is carried out.
  2. Customers are required to sign the Work Order Acceptance Form before any installation work commences.
  3. Some minimal drilling will be required to connect the fibre cable from the outside to the inside of a customer's premise.
  4. The equipment being installed will require access to 4 power points.
  5. Appointments for installation will not be made for premises that are being renovated.
Standard Installation
  1. A fee of RM200 will be imposed for standard installation.
  2. The wiring work carried out will run along the surface of walls and will be enclosed in a casing called 'raceway'.
  3. If additional cabling is required beyond what is provided in the standard package, extra charges will be imposed.
  4. The extra charges will be included in the customer's next bill and will not require upfront cash payment.
Non-Standard Installation
  1. Non-standard installation includes concealed wiring, wiring over the plaster ceiling, and underground / buried cabling.
  2. If customers require non – standard wiring, customers can engage their own contractors to carry out the wiring work or select a contractor from TM's panel of contractors.
  3. Charges will be imposed for non-standard installation activities.
  4. Charges quoted will cover the cost of workmanship only. These charges are to be settled in cash with the contractor concerned.
  5. All material costs will be included in customer's next bill.
For High-Rise Buildings
  1. If customer's premise is located in a high – rise building, the customer is required to obtain the building management's permission prior to installation.
  2. If the building already has internal copper cabling, the customer must terminate the existing fixed line broadband service (if any) to install UniFi since it will utilize the same wiring.

Equipment & Service
  1. UniFi is a wired high speed broadband service and therefore, the most optimum service will be obtained if there is wired connectivity.
  2. Wireless capability is provided as an additional benefit to the service. However, it is important to note that wireless connectivity has its limitations.
  3. All equipment provided for the UniFi service come with a 12-month warranty.
  4. A UniFi service installation is considered successful only if all the services offered are fully installed and activated which means that for the Residential package, High Speed Internet, Voice and IPTV services must be activated. Partial service activation is not allowed.
BILLING
  1. All bills will be mailed to customers billing address.
  2. Customers are advised to provide the updated / correct address to ensure that the bill is received in a timely manner.
  3. Customers can also view their UniFi bills at www.tm.com.my under MyUniFi.


ZERO Entry :
  • RM0 installation and activation fee
  • RM0 for equipments 
  • RM0 deposit
  • 1 year warranty
TM's UniFi high speed internet service brings you the world of Video, Internet and Phone for your enjoyment. For easy reference, the packages you see here are termed "V" for Video, "I" for Internet and "P" for Phone, while numbers indicate the download speeds.

Wednesday, July 18, 2012

Streamyx-In-A-Box


An affordable and convenient DIY solution Great value doesn’t stop at our packages! With Streamyx-In-A-Box, you can knock off the installation fee as well. If you’ve opted for self-installation when you registered for a Streamyx package (with modem), we’ll send you everything you need in a box so you can set it up at your own convenience.
Inside the box, you'll find:





  • 1 ADSL Ethernet modem.
  • 1 Streamyx-In-A-Box Quick Guide.
  • 1 Streamyx Self Installation CD set-up wizard.
  • 1 RJ 45 cable.
  • 1 ADSL splitter.
  • 1 AC power supply adaptor.
  • Warranty card.
  • Phone cable.

Simply pop the CD into your computer for a step-by-step guide to setting up your hardware and software, including a comprehensive overview of the whole deal. And when you finish installation, it will automatically activates your Streamyx account online. 

Please note:
  • Streamyx-In-A-Box is available when you subscribe for the Streamyx 512k (with modem) and the Streamyx 1.0M (with modem) packages.
  • Streamyx-In-A-Box is NOT available for online registrations.
  • Normal installation fee will be waived.
  • The account will be automatically activated 7 days after registration.
  • For more information, please email us at tadsenawang@gmail.com


Streamyx-In-A-Box is available at TMpoint and Clickers Authorized Service Outlets (CASO) nationwide. Just pick it up immediately at any one of these outlets. Alternatively we can courier it to you, for a charge of RM14 for Peninsular Malaysia and RM25 for East Malaysia. This fee will be included in your first bill.

Monday, July 16, 2012

TM Promotions

TM recently announced several promotions for the coming months.

Super Speed Me
Offering to upgrade to a higher speed plan and in the free 3 months after upgrading,just paying the currently monthly charge and the new one will only be charged from the 4th month.
If you already are a TM reward member,you also could get 1,000 TM reward points upon upgrading;if you are not yet,you also could register yourself for membership within the promotion period and get 1,000 TM reward points too.
Offer valid until 30th June 2012 while Terms & Conditions apply.
HyppTV Platinum Pack 
Yes,it’s not wrong.Only RM30 for 30 premium channels.You could subscribe the pack through myUniFi Portal,HyppTV IPTV remote control,call TM Unifi Center 1800821222,visit the nearest selected TM point or TM authorized resellers.
TAD Senawang
No. 150-G, Jln Tmn Komersil
Senawang 1, Senawang,
70450 Seremban,
Negeri Sembilan
Tel : 06-677 4588
Fax : 06-677 1688
Email : tadsenawang@gmail.com

MONDAY - FRIDAY
8.30am - 5.30pm
SATURDAY
8.30am - 1.00pm
SUNDAY CLOSED



Thursday, July 12, 2012

Give Your Online Life A Boost

Great news for UniFi and Streamyx customers. Now you can upgrade your Internet speed, whether it's UniFi to UniFi, Streamyx to UniFi or Streamyx to Streamyx, and continue paying your current monthly charges for the first 3 months! You only pay the new price, based on your upgraded package from the 4th month onwards. Upgrade now at no extra cost at all.

Extra 1,000 TM Rewards Points: Terms & Conditions
  • Standard TM Rewards Terms and Conditions apply and shall be read together with Superspeed MeTM Promotion Terms & Conditions.
  • All TM Rewards existing members will get 1,000 points upon upgrading.
  • For a Non-TM Rewards member to be eligible for the 1,000 points, kindly register yourself for membership within the promotion period.
*Upgrade your Internet speed but pay your current monthly charges for the first 3 months. Hurry! Offer extended until 31st July 2012.


Wednesday, July 11, 2012

UniFi Promotions - Latest Promotion for UniFi Registration

“Zero Entry” PROMOTION – pay nothing and start your broadband experience with UniFi

SAVING OF UP TO RM1,000 WHEN YOU SIGN UP FOR UNIFI NOW!
Installation fee of RM200 – now *FREE

Equipment worth RM800 – now *FREE

choose which package you like!!